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Questions and answers.

Here is everything businesses and partners ask us most often about Arasul, the hardware and the costs.

What is Arasul?
Arasul hosts internal apps on a server inside your company, and an admin assigns them per person. Next to that it keeps the company's knowledge as a single folder that coding agents read as context.
What hardware does Arasul run on?
Verified, Arasul runs today on the NVIDIA Jetson AGX Orin. You can order the NVIDIA DGX Spark from us, and we set Arasul up on it after the order. We name further NVIDIA servers only once Arasul runs on them as measured.
Is the hardware included in the price of Arasul?
No, those are two separate things. Arasul is the software license, the server comes on top. For an NVIDIA DGX Spark, expect around 5,850 euros net if you order it through us, shipping included. Depending on the vendor you get it a little cheaper in retail, but then sourcing and setup are on you. We set Arasul up on the Spark after the order. The full cost calculation is on the page on the private ChatGPT alternative.
What does it cost to start?
Nothing. The Ara-Kit is open and free, a set of skills for Claude Code, and works against any server without an account. With it you check a server, set up Docker and Ollama and roll out apps. You only need an account in the portal once Arasul itself should go onto the server. Every account gets a free device token for personal use.
Can I set up Arasul myself or do I need a partner?
Both work. You put Arasul on the server with a single command and then follow the setup assistant in your browser, the kit walks you through the steps. You do not need special IT skills for that. Or you find a partner in the directory. They install, configure and build the apps on top if you want.
Which data leaves my company?
Arasul processes everything on the server at your site and transfers nothing to us. If a member of your staff points an external coding agent at the company folder, that agent only gets what their permissions allow. Your admin sets those permissions.
How is Arasul different from ChatGPT or cloud AI?
With ChatGPT and other cloud services, your input goes to someone else's data center. With Arasul the models compute on the server inside your company. You do not need a constant internet connection to use the AI. You can still add external models when you need them.
Is Arasul GDPR-compliant?
The GDPR applies across the EU. Arasul stores and processes everything on your own server and transfers nothing to us. That makes GDPR compliance much simpler. No third-country transfer and no processor for the AI. Access control and a lawful basis you still need, as with any software.
What does Arasul cost?
The license costs 5,500 euros net one-time, the same for businesses and partners. Maintenance for updates and security costs 2,000 euros net per year, from the first year and cancellable with three months' notice to the end of the term. It is optional. There is no cost per user or per request, because the models compute on the server. The free device token per account is for personal use; commercial use needs the license.
When does your own server pay off against cloud AI?
It depends on the number of users. We calculate with a DGX Spark with Arasul set up on it, the license, electricity and 37 euros of cloud AI per user and month. With ten users your own server catches up after about 68 months with the optional maintenance, and after about 36 months without it. With thirty users it takes about 14 months with and about 12 months without maintenance. The full calculation with every assumption is on the page on the private ChatGPT alternative.
What do I do with the license code?
The license code is download and activation in one: during setup with /device the Ara-Kit uses it to fetch Arasul and activate the server. One code is for one server, and you release a move to another server in the portal under Lizenzen (licenses). Without a code Arasul runs with 3 accounts and 3 apps. Every portal account comes with one free device token for personal use. It fetches Arasul the same way but activates nothing, commercial use needs the license.
When do the company folder and the bridge arrive?
The company folder and the bridge come with the next release of Arasul. You do not buy them separately, you get them as a product update through the same token as the initial installation, as long as your maintenance runs.
Who is Arasul for?
For small and medium-sized businesses with sensitive data. Typical cases are law firms, tax advisors and medical practices, agencies and software companies, but also engineering offices and trade businesses. Anywhere records should not go into someone else's cloud.
Can I use other models and apps I built myself?
Yes. Through Ollama you load any compatible open-source model, for example Llama, Mistral or Qwen. Apps you build with the open Ara-Kit and roll onto the server; the server itself says what the package has to look like.
How does support work?
If Arasul runs through a partner, your partner is the first point of contact. Otherwise you reach us by email at info@arasul.de or directly through your portal in the signed-in area.